Privacy Policy

At Green Leaf Boutique, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by Green Leaf Boutique and how we use it. We collect and use personal information only to the extent allowable by law, particularly the Privacy Act 1988 (Cth) and the Australian Privacy Principles, to which Green Leaf Boutique is subject. Be aware that our website may contain hyperlinks to third-party websites that are not managed by us and, therefore, are not subject to this Privacy Policy.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected]

Personal Information

‘Personal information’ referred to in this Privacy Policy consists of any information or opinion that identifies you or that will enable your identity to be reasonably ascertained. Personal information may include your name, contact details (such as residential or postal address, email address, date of birth, or telephone number), and information about your health and any medical conditions. Information that cannot be reasonably linked to your identity (e.g., IP address, browser information, favourite websites, or the number of users on a website) does not constitute personal information and is not regulated by the Privacy Act 1988 (Cth). Green Leaf Boutique collects and stores personal information about its customers, medical and allied healthcare professionals, and members of the public. The personal information that we collect is primarily related to our products and services. Note that using this website does not reveal your identity. If you wish to register for our personalised services, we may ask for your name and other personal details. You are free to decide whether to supply this information, but if you choose not to, it may affect our ability to provide personalised products and services to you. The personal information collected may vary depending on your interaction with Green Leaf Boutique but will be limited to what is necessary to record and manage our interaction or as permitted or required by law. By providing personal information and/or continuing to engage with Green Leaf Boutique, you consent to your personal information being collected, used, and disclosed in accordance with this Privacy Policy.

Collection of Information

Each time you visit our website, our web servers automatically save details such as the name of your browser and operating system, your IP address, your Internet Service Provider, the website from which you accessed our site, the webpages you visit while on our site, and the date and time you spend on our website. Green Leaf Boutique's servers save this information for security purposes. We may also evaluate anonymous or de-identified data sets for statistical purposes. Personal information may be collected through our website (e.g., through online forms), telephone enquiries, or adverse reaction reports. We will only collect personal information that you provide, and you are entirely free to decide whether to supply this information. If you contact us, personal information about you may be collected, such as your name and contact details (e.g., address, telephone number, business and professional details, if applicable), the nature of your enquiry or adverse reaction report, and other relevant details, such as your age, gender, and medical condition or treatment.

If you contact us by telephone, this information may be collected by Green Leaf Boutique as a recorded voice message where our staff are temporarily unavailable to answer a call and you choose to leave a voice message. You are entirely free to decide whether to give us this information.

Use of Information

Green Leaf Boutique may use personal information for the primary purposes for which it is collected or for other related purposes as permitted by law, including the following purposes, where applicable:

To provide you with the medical treatment under the program you have signed up for with Green Leaf Boutique.

Maintaining a record of medical enquiries, product complaints, and adverse events and to comply with our reporting obligations to relevant regulatory authorities, such as the Therapeutic Goods Administration.

To monitor, assess, and improve our products and services.

To provide further information regarding our products or services (including advice) that you have requested.

To provide you with material on our activities and products that may be of interest to you, which you are entitled to opt out of receiving at any time.

To notify you of matters we are required by law to notify you of (e.g., product recalls).

Monitoring and reviewing our compliance with relevant regulations and codes of conduct.

Generating customer lists for market research purposes.

We may use personal information supplied by those who make a specific request to assist us in providing ongoing information about products and services and for other purposes for which we have your prior agreement. For one or more of the above purposes, Green Leaf Boutique may disclose your personal information to:

Service providers within Australia (including an Australian registered medical practitioner who will monitor your health conditions and provide tailored prescriptions; and a registered pharmacist who will dispense our products under the prescription).

Regulatory authorities, within or outside Australia, as required by law.

Our staff and service providers who handle or obtain personal information are subject to obligations of confidentiality and privacy under the Privacy Act 1988 (Cth), any applicable privacy laws, and this Privacy Policy. We will only use information that is not personal information, such as IP addresses, for security purposes, systems administration, to enforce compliance with our Terms of Use, and to protect our products, services, and website. De-identified information may also be used to comply with our reporting obligations under the Therapeutic Goods Act 1989 (Cth).

Cookies

Cookies are small data files placed on your computer by web servers when you visit certain websites. This website uses cookies to allow us to identify regular visitors and collect information about your usage of the site. Cookies do not collect or store any personal information. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. Most browsers are set to accept cookies automatically. However, you can turn off the ‘Save Cookies’ function or set your browser so that it informs you whenever cookies are transmitted.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect on Green Leaf Boutique. This policy does not apply to any information collected offline or via channels other than this website.

Amendments to Privacy Policy

This Privacy Policy was last updated on Thursday November 7 2024 . If there are any updates, amendments, or changes to our Privacy Policy, these will be posted on this page. We reserve the right to amend this Privacy Policy at any time. Visitors to this website are responsible for consulting this page regularly to inform themselves of any amendments that may have been made. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

This website is owned and provided by GREEN LEAF MED PTY LTD ABN 11 677 712 220 (hereinafter referred to as ‘Green Leaf Boutique’).

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Access to this Website

Access to and use of this website is subject to the following terms and conditions. By using this website, you agree to be bound by these terms and conditions. Green Leaf Boutique reserves the right to amend these terms and conditions at any time, without notice, to reflect the current range of products and policies. You should regularly check the Legal Terms of Use before using the website to keep informed of any changes to the terms and conditions.

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Information on this Website

This website is intended to provide information to healthcare practitioners in Australia and complies with the laws and regulations of Queensland and the Commonwealth of Australia.

Nothing on this website should be interpreted as promoting any product. The website is merely a source of information about products licensed for import by the Australian Department of Health, under Regulation 5 of the Customs (Prohibited Imports) Regulations 1956, for the supply of unregistered medicinal cannabis products in accordance with the Therapeutic Goods Act 1989.

Products listed on this site may only be accessed through the Special Access Scheme Category B, by an Authorised Prescriber, or for use in a Clinical Trial, unless registered in the Australian Register of Therapeutic Goods (ARTG).

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Restrictions on Use

You agree that you will:

• Use this website in accordance with these terms and conditions and not use this website for any unlawful purpose; and

• Not violate or attempt to violate the security of the website, nor violate any right of Green Leaf Boutique.

By accessing or using this website, you will be deemed to have read, understood, and accepted the terms and conditions of this Legal Terms of Use.

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Refunds

Green Leaf Boutique will not accept the return of medication if you have changed your mind. If the medicine is faulty or is not of acceptable quality, we may elect to return the product to the manufacturer to determine the nature of the problem. Green Leaf Boutique reserves the right not to offer an exchange or refund where the medicine fault is a result of misuse or neglect.

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Acknowledgement of Liability for Lost Packages

By placing an order with Green Leaf Boutique, the customer explicitly acknowledges and agrees that Green Leaf Boutique shall not be liable for the cost of any lost, damaged, or delayed packages once they are in the possession of Australia Post. Possession is evident once the parcel has been scanned in by Australia Post.

The customer agrees that Green Leaf Boutique is not responsible for replacing the package or refunding the cost of the package if it is lost, damaged, or delayed by Australia Post.

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Branding

All intellectual property rights in any material or content displayed on this website, including, without limitation, trademarks, logos, and trade names, belong to Green Leaf Boutique, its affiliates, or licensors, and are used with Green Leaf Boutique’s permission. This applies to all trademarks displayed on this website, whether or not appearing with the trademark symbol (™). Nothing on this website should be construed as granting any right or licence to use any trademark displayed on this website without the prior written permission of Green Leaf Boutique, its affiliates, or licensors.

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Copyright

All text, advertising material, images, graphics, audio, and other content on this website are copyright and are presented solely for your personal and non-commercial use. Other than viewing and downloading content from the website for such purposes, you do not have the right to duplicate, distribute, alter, or use these intellectual property rights without Green Leaf Boutique’s written permission.

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Hyperlinks

Any third-party reference to any website of Green Leaf Boutique via hyperlink is only permitted with the prior approval of Green Leaf Boutique. Green Leaf Boutique makes no representations or warranties regarding any content published by third parties referring, by hyperlink, to Green Leaf Boutique’s website.

Green Leaf Boutique does not represent that it has approved the content of those websites to which hyperlinks are provided and is neither responsible for the content of such websites nor liable for any damage or injury resulting from reliance on such content.

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Warranties and Representations

Green Leaf Boutique’s website and the information, names, images, pictures, logos, and icons relating to it and its products are provided “as is” and on an “as available” basis.

Green Leaf Boutique makes no warranties or representations as to:

• The continued availability of this website;

• The accuracy, reliability, or completeness of its contents;

• The currency of the content of the website;

• The results that can be gained from the use of products; and

• The safety of the website or the server from computer viruses or malicious bugs.

Except for any implied condition, warranty, representation, or consumer guarantee, the exclusion of which would contravene any statute or cause this provision to be void (non-excludable condition), and to the extent permitted by law, Green Leaf Boutique makes no express or implied warranties to you and expressly excludes all warranties, representations, conditions, terms, and guarantees implied by statute, general law, international convention, or custom, including, without limitation, any and all implied warranties with respect to acceptable quality, fitness for a disclosed purpose, title, and non-infringement.

Nothing on this website shall be construed as conferring by implication, estoppel, or otherwise any licence or right under any trademark or copyright of Green Leaf Boutique or any other third party.

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Limitation of Liability

Except as provided by law pursuant to a non-excludable condition, Green Leaf Boutique will not be liable for any loss or damage suffered in connection with your use, or loss of use, of this website, to the extent permitted by law, if your use of this website relates to the prescription of any product.

Green Leaf Boutique will not be liable in any event for any consequential, indirect, incidental, special, punitive, or exemplary damages, or any loss of profits, loss or corruption of data, damage to a computer system, loss of anticipated savings, loss of goodwill, or economic loss, even if Green Leaf Boutique has been advised of the possibility of such loss or damage.

You agree that Green Leaf Boutique’s liability to you at law will be reduced by the extent to which you contributed to any loss incurred by you.

Green Leaf Boutique’s failure to require your performance of any terms and conditions of this Legal Terms of Use shall not affect its full right to require such performance at any time thereafter, nor shall its waiver of a breach of any of these terms and conditions be taken or held to be a waiver of future breaches of these terms and conditions. No failure to exercise and no delay by Green Leaf Boutique in exercising any right, remedy, power, or privilege under these terms and conditions, and no course of dealing, shall be construed or operate as a waiver of these terms and conditions.

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Staff Representation and Privacy

To protect the privacy and personal safety of our team, Green Leaf Boutique staff may use pseudonyms or limited identifiers when communicating with patients or customers. This is a standard privacy practice and does not affect the accuracy, quality, or professionalism of any advice, communication, or service provided.

All clinical interactions remain compliant with Australian healthcare standards and, where applicable, are conducted by qualified professionals in accordance with legal requirements.

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Miscellaneous

The Legal Terms of Use for this website are governed by and construed in accordance with the laws of Queensland and the laws of the Commonwealth of Australia. If any of the conditions are found to be unenforceable under Queensland or the laws of the Commonwealth of Australia, this will not affect the remainder of the terms and conditions.

You acknowledge and agree that this Legal Terms of Use constitutes the complete and exclusive agreement with Green Leaf Boutique concerning your use of its website and supersedes and governs all prior proposals, agreements, or other communications.